Westridge Pet Hospital & Wellness Center at 6695 Tri County Parkway, Schertz

Reviews

• Elizabeth Bachle

  Jan 13, 2018
  ★ ★ ★ ★ ★
  Love Dr.Sovereign and staff - they're second-to-none! They really took the time to examine and discuss treatment options and went above and beyond my expectations. Very professional and compassionate staff! Highly recommend!
  
  Updated 9/28: I was again AMAZED by the compassion of the staff at Westridge! They have been caring for my dogs since I moved back to San Antonio six months ago and I couldn't be happier! Recently, my younger dog had a emergency vet visit at a different clinic that I suspect the staff used rough, aggressive restraint techniques (I could even hear them yelling at him) and now, unfortunately, my happy-go-lucky dog now has full on panic attacks at the vet. I have background in animal behavior training and I was totally shocked when Dr.Sovereign asked if she could try the Dr. Yin positive-reinforcement approach they had been studying and take longer for the appointment, give him treats, and make it a positive experience. That's EXACTLY what he needed; she and her techs even took him back to the exam room and gave him treats for doing tricks! By the end of the visit, he was much more relaxed and they were able to give him his vaccinations without any problems. Thank y'all so much for taking the time to create positive experiences for us and our dogs!

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